The Oculus Go’s simplicity, portability, affordability, and approachability make it the perfect headset to scale VR services within an organization. Without the need for additional sensor/space setup, organizations can truly take advantage of Immerse’s social VR features without requiring large dedicated VR rooms. With an intuitive and simple controller, the on boarding of new participants is incredibly fast and easy so they can spend more time training and less time struggling to figure out the controls.
Solution 1: click “left” and “right” on your controller to turn your character?
Solution 2: physically turn your head, which allows you to turn around in virtual reality
Problem 1: You are muted
Solution 1: In the app, look down and find the emote wheel. Click the emote wheel, and then click the microphone icon. This should unmute you.
Problem 1: You have not muted other students
Solution 1: Point controller at other student avatars and click trigger. Then click the microphone button above their head to mute them to your headset.
Problem 1: Thumb pad may not be working properly.
Solution 1: Use the trigger instead to teleport to areas around the map
Problem 2: You are aiming your controller at a location to which you cannot teleport (laser pointer will be red).
Solution 2: Try moving your laser pointer to another location until it turns blue.
Problem 1: Battery is low
Note: you can check your headset’s current battery level on your horizontal menu. On the top right section of the menu, you will see two battery indicators with corresponding percentages. One the left is your controller, and on the right is your headset.
Solution 1: Replace battery
Problem 2: Battery needs adjusted
Solution 2: Take off the controller cover and re-adjust the battery
Solution 1: Go to “Settings” > “See All” > “Controller” > “Controller Hand.” Select either “Right” or “Left” hand
Solution 1: click “Oculus Home” button
Problem 1: Headset is off.
Solution 1: Hold down “Power” button to turn on
Problem 2: User accidentally touched the power button.
Solution 2: Click (do not hold down) the “Power” button, and green light should turn on.
Problem 3: Headset switched from one user to another.
Solution 3: When the headset is taken off and put on again, it will go a “screensaver” mode. It should turn on when the headset is situation on the user’s head.
Problem 4: Headset battery is dead.
Solution 4: Plug in and charge battery full (until orange light has turned to green light).
Note: you can check your headset’s current battery level on your horizontal menu. On the top right section of the menu, you will see two battery indicators with corresponding percentages. One the left is your controller, and on the right is your headset.
Solution 1: point controller ahead and hold down the “Oculus Home” button. This should reorient your environment.